Choosing and Using
Pre-employment Testingby Maryanne
Preston
Hiring Solutions
published: Small Business Monthly (Nov. 1999)
There are many types of employee-testing products
and services available. Most employers start with integrity and
aptitude tests at entry-level positions, and for higher-level
positions, add skills tests, sales skills tests, and personality tests
to determine job fit. Once the hiring decision is made, employers can
then use behavioral assessments as a management tool. Prices for
these products range from as little as $10.00 for an aptitude test to
over $100.00 for a personality profile for each candidate.
There is usually a setup cost of $100 to $200 for
the computer software. These tests are administered and scored on
site by the employer. There are also testing services that will
administer, score, interpret, and fax the reports to the employer
within a 24 to 48 hour period. These services generally start at $125
per candidate. The most elaborate form of testing includes a battery
of tests, interviews with a psychologist, and simulations of real-life
situations in the work place. The cost of these services is determined
by the psychologist and start at $500. Reports are generally available
within 30 days.
Small-business owners need to consider their budget
and their cost of turnover when selecting an assessment product. Other
factors to consider are whether the assessment meets all current Equal
Employment Opportunity Commission and American Disability Act
regulations; whether it has been recently validated in the business
community; if the report is timely, readable, and easy to understand;
and if it is easy to administer and works well within their current
hiring system. Most importantly, the assessment should have a “lie
scale,” an indicator of whether the candidate has been honest and
consistent with his answers. Some products enable the employer to
develop custom profiles of job positions based on successful employees
in that position. These custom profiles enable the employer to
quickly determine job fit or match to the job description.
Employee testing enables business owners to be
selective in finding and hiring the right person for each position. It
enables them to put new hires and current employees in proper
positions and pinpoint potential problem areas before they arise. It
enables them to conduct specific training based on each employee’s
strengths and weaknesses and provide team-building tools for maximum
performance.