Desktop Engineer

From: Sayed Nasir
Date: Friday, August 08, 2008
Time: 04:38 AM

Resume

PROFILE Extensive experience in network administration and desktop support Strong technical support with a background in multi-platform systems and educating people on information technology topics. Proficient in installing, configuring, and troubleshooting various aspects of HP/Compaq and Dell servers and workstations. Ability to install and configure Windows & XP servers Experienced in the installation of networked printers/copiers according to Information Systems protocol and standards using print ques or IP addressing. Adept in configuration of protocols including TCP/IP. Build, maintain, and repair computer systems to improve speed, reliability, and efficiency of operation Strive to always promote high quality, results-driven, prompt, and professional customer service and support. Assist with hardware and software problems, troubleshooting and resolving a wide variety of performance problems PERSONAL DETAILS Date of Birth : 04th April 1973 Nationality : Citizen of India. Gender : Male. Marital Status : Married Languages known : English, Hindi, Marathi. Computer Skills : Proficient in SAP R/3 (Version 4.6), MS Office, Tally & Networking Skill Sets : Operating Systems MS-DOS, Windows 95/98/2000/2003/XP Databases SQL Server 2000. Web Related HTML, XML Present Salary : Rs.25,000/- EDUCATIONAL & TECHNICAL ATTAINMENTS QUALIFICATION YEAR OF PASSING NAME OF BOARD/UNIVERSITYN GRADE/CLASS SSC 1987 Mumbai Board II Class HSE 1989 Mumbai University II Class TY.Bcom 1993 Mumbai University II Class Diploma In Computer Science 1994 Datamatics Institutue I Class PROFESSIONAL EXPERIENCE Ø (Total- 12 Years Experience including Gulf Experience) . Name of Company Designation Period Sudhir Switchgears Pvt.ltd. Mumbai, Maharashtra EDP Incharge/Desktop Engg. March -1993 to June-2001 Presently re-joined Sudhir Switchgears Pvt.Ltd.. from 10th Jan 2006. · Working in ERP (5M) for Manufacturer activities. · Worked with Tally Accounts Package 5.4 Ver. (& have knowledge of 6.2 Ver) · Networking with LAN & Internet. · Trouble Shooting with Hardware & Software (Microsoft SQL Server) · Worked on SYMCO Package for Billing. · Powerpoint Presentation. Overseas Experience (Potable Water) v Worked with Saudi Oger Ltd ( Royal Commission – Potable Water System ) from 11th July 2001 To 16th November 2003 as a Senior Computer Operator. v Worked with Zamil Company ( Marafiq Co. – Potable Water System) from 17th Nov 2003 till 15th Dec 2005 as a Planner for Metering Section. OVERVIEW EXPERIENCE v To prepare daily and weekly schedule for workable jobs for each section. v To monitor progress of scheduled jobs and inform Planning Engineer if schedules are not being adhered to. v To prepare/submit weekly/monthly accomplishment report. v To update status of Urgent Notifications and Availability reports. v Daily checking of notifications created and advises concerned person if no action is taken. v See to it that all information in the notifications is in accordance with standard requirements prior to converting to work order. v Responsible for TECO-ing all time-confirmed work orders. v To estimate cost and input both man hours and materials for work orders created. v Responsible for on time conversion of notifications to work order especially for urgent and emergency and informed the concerned Foreman/Supervisor. v Expedite approval of work orders created. v Responsible for releasing and printing of workable work orders and see to it work permits are attached thereto. v To change the user status (flag) ongoing work orders appropriately in SAP system. v Daily check notifications created and input all required information: Manhours; detailed materials specifications; quantity and old stock # for stock items. v Responsible for time confirmations for completed work orders elaborating the following: work actually done; date/time started; date/time completed; total man hours utilized. v Replying on e-mails enquiry. v Carry-out other jobs being assigned by his superior.v Making Power point Presentation. Sayed Nasir

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