MIS executive

From: Homendra Sharma MIS executive
Remote Name: 202.138.120.40
Date: Tuesday, April 07, 2009
Time: 12:47 AM

Resume

CURRICULUM VITAE Homendra Sharma 284 / 4 Govindpuri Kalka Ji New Delhi-110019 Mobile# +919871689004 E-mail sharma_homendra84@rediffmail .com kumarbobby@in.com Objective:- To work in a challenging environment where I can prove my caliber & can give my contribution at the maximum extend to uplift the company. Academic Qualification:- Done three years fulltime degree course B.Com(Bachelor of Commerce) from Sri Varshney Degree College Achal Tal Road Aligarh affiliated from Dr. B. R. Ambedkar University, Agra. With IInd div (2004-2007) Intermediate from UP.Board Allahabad With IInd div.(2004) High School from UP.Board Allahabad With IInd div.(2001) Computer Skill:- 6 month’s diploma Computer Application from “Ideal Computer Education Center “Achal Tal Road Aligarh Ms Excel, Ms Word, MS Access, MS Powerpoint ,Fox pro etc Software Knowledge:- MS Excel, MS Word, MS Access, Ms Power Point ,( Lotus Mail ,Orbor, Launcher, POS,URL, ELS, CMS, Telnet,) Company’s own Software etc. Current Experience:- Reliance Communication. Jul’ 08 to till date Designation: MIS Executive Job Profile • Handling all the Wireless (GSM) related quarries daily. • Finally maintain a MIS daily, weekly and monthly wise. • Resolve and Help to site engineers and site vendors by mail of GSM related quarry’s • Check out the all status of all sites everyday like how much working finish at every sites by telicalling With Engineers and site vendors. . Previous Experience:- Bharti Airtel Services Ltd. March’ 07 To July 08 Designation: MIS Executive Job Profile: - Activity-I  Dunning Team provide eligible Data For Customer Dunning (OG Barring & Disconnection)  Barring/DA File map with Current Payment Data and ELS Mobile Nos.  Calculate Eligible Mob no. for Unbarring and Reconnection from Barred / DA Dump. Also consider that Mob no which is not appearing in the dump i.e. today’s barring and Disconnection.  All eligible Mob no. unbarred/reconnect after matching with payment file & collection Dunning Rules. Disconnection & Reconnection Activity:-  Ensuring timely resumption of services of the customer after payment posting. Which will help to achieve higher customer satisfaction?  Unbarring/ Reconnection of customers based up on Pay Report and Agency data.  Sending timely reminders to customers to increase payments within due date through Pre Suspension SMS.  Preparing Diff Dunning Data As per Dunning schedule.  Daily Updating of Exclusion List Software  Preparing of PTP (Promise to pay) Dashboard in Month end.  Unbarring / Reconnection on Daily Basis Throw This Requirements Data (OXGEN. CLCM POS. LBX (CHQ PAYMRNT) Ten Times in the Day  Unbarring/ Reconnection of customers based upon Pay Report and Agency data.  Daily work on Strictly of PTP Reconnection & and go throw Pre Da SMS Of unpaid subscribers  Ensuring Suspension of Services as Per Collection Policy In Order To Reduce Bad Debts Personal Information: Name : Homendra Sharma Father’s Name : Shri Satya Dev Sharma Date of Birth : 8th August 1984 Language Known : English and Hindi Marital Status : Un-Married Nationality : Indian Hobbies : Interacting with people, playing Badminton & listening to music Motive : Believe in delivering the best in order to achieve the best. Date: Place: New Delhi (Homendra Sharma)

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